Customer Service Challenges

Presented by

When

Tuesday, November 15, 2022
11:00am – 12:00pm ET

What

This webinar discussed current challenges in Customer Service. 

Recording & Slide Deck

Moderator: Vickie Dewey, Global Innovation: Tolling and Next Generation User Fees, AECOM

Panel: 

• Eric Ducat, Dual Assistant General Manager, Residence Inn - Courtyard
• Lisa Walden, Co-founder, Good Company Consulting