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Meeting Cancellation FAQ

IBTTA Meeting Cancellation FAQ as of March 23, 2020


Which IBTTA meetings have been canceled?

As of today:

We made the decisions to cancel based on guidance from the U.S. Centers for Disease Control and Prevention and the World Health Organization about the increasing scope of the coronavirus outbreak in the U.S. and around the world. As a reminder, IBTTA has other conferences scheduled for 2020.


Which Meetings have been Rescheduled or Postponed?

What are your plans for other meetings in 2020?

We are carefully monitoring developments in the U.S. and around the world for circumstances and directives that would cause us to cancel other meetings. We will publish the most up to date information about meeting cancellations here.


Will attendee and exhibitor registrations be refunded?

If IBTTA cancels a meeting, the registrant will have two options:

  • Request a refund by emailing Harry Smith.
  • Request credit for the registration fee towards a future 2020 meeting by emailing Harry Smith. Any unused credit remaining at the end of 2020 will be refunded.


Will you refund exhibitor and sponsorship payments?

If a meeting is canceled, we will provide a refund of your exhibit or sponsorship payment or credit toward an exhibit or sponsorship opportunity at a future event. Please contact Terri Lankford for more details.


What should I do about my hotel and airline reservations?

In the case of any meeting cancellations, please cancel your hotel reservations. Also, don’t forget to change your transportation arrangements. Many airlines are altering their cancellation and change fees because of the coronavirus outbreak. You should check with your carrier for details.


If you have already made hotel reservations for future IBTTA meetings, we suggest that you keep these reservations for now. Each reservation within the IBTTA Room Block has a generous cancellation policy. If a meeting is canceled, you will be responsible for canceling your room under the terms of the cancellation policy outlined below for the next two meetings:


If I am a speaker or a moderator, should I continue planning for my presentation?

Yes! We are proceeding as planned with meetings happening in July and beyond. Therefore all participants in a speaking role should prepare and coordinate with IBTTA as you would under normal circumstances.


Will any content be made available virtually?

IBTTA is exploring options to deliver some of the content on a digital platform. Please stay tuned for more details.


What if I have other questions?

For all other questions not addressed above, please contact: