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IBTTA Staff

Cheryle Arnold
Web Services and Conference Production Manager
carnold@ibtta.org

Ancilla Brady
Director, Business Development
abrady@ibtta.org

Kristin Bromberg
Marketing Manager
kbromberg@ibtta.org

Bill Cramer
Communications Director
bcramer@ibtta.org

Neil Gray
Government Affairs Director 
neilgray@ibtta.org

Lisa Jewell
Research Specialist
ljewell@ibtta.org

Patrick Jones
Executive Director & CEO
pjones@ibtta.org

Wanda Klayman
Deputy Executive Director
wklayman@ibtta.org

Terri Lankford
Membership & Business Development Manager
tlankford@ibtta.org 

Cindy Norcross
Director, Research & Technology
cnorcross@ibtta.org

Anna Ouellette (formerly Sohriakoff)
Meetings and Special Projects Manager
aouellette@ibtta.org

Cathy Pennington
Chief Financial Officer
cpennington@ibtta.org

Harry Smith
Office Manager/Meeting Registrar
hsmith@ibtta.org