The Pennsylvania Turnpike Commission (PTC) – which operates 537 miles of toll roads – has long recognized the critical nature of effectively communicating roadway conditions with the traveling public, media, emergency responders and internal management. With a goal of expanding its information-dissemination capabilities, the PTC launched a new Turnpike Roadway Information Program – TRIP. TRIP gathers information through automated data and video feeds from the PA Turnpike’s 24/7 Traffic Operations Center along with information from roadway crews, police, and emergency responders and delivers it to the public via its Interactive Travel Web Map, service-plaza message boards, the toll-free telephone call-in advisory system, and the automated Preferred Traveler e-mail and text message notification systems. This integrated communications network program enables the PTC to deliver accurate and consistent real-time travel information to nearly 190 million annual customers, further proving the PTC’s axiom, “You’re never alone on the Pennsylvania Turnpike.”