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Press Release

IBTTA Announces 2013 Toll Excellence Award Winners

Monday, June 3, 2013
CONTACT: Bill Cramer, Communications Director | 202-659-4620 x26

WASHINGTON, DC – The International Bridge, Tunnel and Turnpike Association (IBTTA), the worldwide transportation association representing toll facility owners, operators and the businesses that serve them, is proud to announce the winners of the 2013 Toll Excellence Award competition that recognizes excellence, innovation and achievement in the tolling industry.

“This year’s submissions were particularly innovative,” said Patrick D. Jones, Executive Director and CEO of IBTTA. “There were many great examples of operations, technology, customer service and social responsibility, which made it difficult for our judges to select among all the entries. The awards also play an important role in highlighting new ideas and emerging practices throughout the international tolling industry.”

The winners will receive their awards on Monday, September 23rd during IBTTA’s Annual Meeting and Exhibition in Vancouver, British Columbia, Canada. During the awards ceremony, one winner will be selected to receive the prestigious President’s Award for Excellence.

The 2013 Toll Excellence Award categories and winners are:

  • Customer Service: State Road and Tollway Authority - I -85 Express Lanes – Atlanta, Georgia
  • Operations: Oklahoma Turnpike Authority (OTA) - Disaster Recovery (Pikepass Customer Service Center Destruction and Rebuild)
  • Social Responsibility: E-470 Public Highway Authority - The Solar Powered Toll Road - Colorado
  • Technology: The South African National Roads Agency SOC Limited (SANRAL) - Open Road Tolling Project


The International Bridge, Tunnel and Turnpike Association (IBTTA) is the worldwide association for the owners and operators of toll facilities and the businesses that serve tolling. Founded in 1932, IBTTA has members in more than 20 countries and on six continents. Through advocacy, thought leadership and education, members are implementing state-of-the-art, innovative user-based transportation financing solutions to address the critical infrastructure challenges of the 21st century. For more information, visit or join us on Twitter @IBTTA or #TollRoads.