After the North Carolina Turnpike Authority(NCTA) achieved toll interoperability with Florida’s SunPass® in July 2013 and Georgia’s Peach Pass® in November 2014, its next step was to promote NC Quick Pass® transponder ownership as an opportunity for customers to pay lower toll rates across the U.S. east coast. NCTA’s outreach campaign offered users a more convenient customer experience, with quicker, more reliable mobility than they would achieve without a transponder. In April 2015, the Authority formed a promotional partnership with the Durham Bulls—a local baseball team, and the most popular sports franchise in the North Carolina Triangle—to build customer and brand awareness. Much of the campaign focused on reaching Bill by Mail customers through a table presence at 11 Bulls games between April and August, combined with print advertising and email marketing, in an effort to promote transponder use. In June NCTA and NC Quick Pass® began distributing 200,000 promotional inserts with paper invoices mailed to North Carolina residents. The insert offered users savings of up to 35 percent, plus the ability to pay their tolls effortlessly in North Carolina, Florida, Georgia, and all states in the E-ZPass® Group.
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Maintenance, Engineering & Roadway Operations WorkshopNew Orleans, here we come - Secure your hotel reservation and register today!
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Renewed Your Membership Yet?IBTTA Membership is your connection to the global tolling community. Renewing today mean uninterrupted access to valuable resources that support your business.
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President's Quarerly Update Released!Hear from IBTTA President Joi Dean on recent progress, priorities and what’s ahead for IBTTA.
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The IBTTA Foundation supports the IBTTA Leadership Academy, its Alumni Association, Annual community service projects, and a growing Scholarship Program.