IBTTA Releases Press Statement on IBTTA 2025 Award Winners
This below statement was originally released as a press release. View or download the full release in our Press Releases section. For more information, contact Tanya Sheres.
Industry leaders honored for innovation and impact; President’s Award to be revealed at IBTTA’s Annual Meeting & Exhibition in Denver, Oct. 11–14
WASHINGTON, D.C. – The International Bridge, Tunnel and Turnpike Association (IBTTA), the worldwide association for toll facility owners, operators and the businesses that support them, today announced the winners of the 2025 Toll Excellence Awards and the Outreach, Opportunity, and Engagement Award. These honors celebrate innovation and best practices across the global tolling and user-fee transportation sector.
“Each year, the Toll Excellence Awards get more competitive, and 2025 is no exception,” said IBTTA President James Hofmann, executive director and CEO of the North Texas Tollway Authority. “These winners showcase the very best in innovation, creativity and impact—improving safety, strengthening operations, advancing technology and building stronger connections with the communities we serve. I congratulate all the winners for raising the bar once again, and I encourage the entire industry to join us in Denver this October to celebrate their achievements, share best practices and help shape the future of tolling.”
2025 Toll Excellence Award Winners
View additional background on each project here.
Administration and Finance | Illinois Tollway
Transitional Duty Program
The Illinois Tollway’s Transitional Duty Program earned IBTTA’s 2025 Excellence Award in Administration and Finance for reimagining how the agency supports its workforce. By creating flexible roles and smart health resources, the program keeps employees connected and engaged during recovery. This ensures the Tollway can continue delivering reliable service and safe roadways for customers across northern Illinois.
Customer Service & Marketing Outreach | Ohio Turnpike and Infrastructure Commission
Raising Awareness About Toll Text Scams
The Ohio Turnpike guarded against smishing by launching a rapid multimedia campaign to combat nationwide text scams impersonating toll agencies—restoring customer confidence and providing a model for agencies nationwide.
Safety| Central Florida Expressway Authority
Drive Smart Florida
CFX’s Drive Smart Florida campaign is transforming driver behavior and preventing crashes by using behavior change marketing to address leading crash causes through positive reinforcement, targeted micro-campaigns, and community partnerships.
Social Responsibility | MTA Bridges and Tunnels
New York Central Business District Tolling Program and Congestion Relief Zone
New York’s Central Business District Tolling Program, launched in 2025, marked a historic first by reducing gridlock and advancing access—cutting congestion, improving travel times, generating critical transit funding, and creating new discount and exemption plans for drivers.
Technology | Kansas Turnpike Authority
Cashless Tolling
The Kansas Turnpike executed a seamless overnight conversion to cashless tolling, replacing its legacy ticket system with an advanced all-electronic platform and streamlined customer experience.
Toll Operations, Engineering and Maintenance | Central Texas Regional Mobility Authority
Habitual Violator Enforcement Remedies Program
CTRMA’s Habitual Violator Program is protecting revenue and promoting fairness by addressing unpaid tolls through a data-driven, graduated enforcement process that recovers revenue and changes driver behavior.
Private Sector Innovation | TransCore
MTA Bridges and Tunnels Central Business District Tolling Program
On behalf of MTA Bridges and Tunnels, TransCore delivered AI-powered tolling at scale with the U.S.’s first congestion pricing system—using AI and machine vision to process every vehicle as a video-based transaction.
Private Sector Innovation | Valerann
Insight Roads: AI-Driven Safety and Efficiency on Ireland’s Motorways
In collaboration with Transport Infrastructure Ireland, Valerann delivered faster detection and safer roads by piloting an AI-powered platform that identified incidents up to 35 minutes sooner—reducing congestion and improving safety.
Outreach, Opportunity and Engagement Award
View additional background on this project here.
Illinois Tollway – Diversity Advisory Council
The Illinois Tollway’s Diversity Advisory Council, formed in 2015, brings together 20+ advocacy groups to expand opportunities for small, diverse and veteran-owned firms and strengthen pathways to construction industry careers.