About
IBTTA’s Toll Excellence Awards recognize the very best projects and programs the international tolling industry has to offer. Each year, we celebrate IBTTA toll agency/operator and private sector members whose creative, innovative and positive programs set a new standard of excellence. By providing wide recognition for a job well done, the Toll Excellence Awards speed up the transmission of new ideas and emerging practices throughout the industry and to the driving public.
The Toll Excellence Award Call for Submissions is posted in the spring of each year. Winners are announced in the summer and awards are presented at the Annual Meeting & Exhibition in the fall of the same year. The winner of the President's Award is kept under wraps until the Annual Meeting. You must be an IBTTA member in good standing to be eligible for consideration.
Congratulations to our 2020 Winners!
Join us on Thursday, September 10 for a special session to kick off the Annual Meeting & Exhibition where all of our winners will present a high-level overview of these winning projects,
Choose a year to view the winners
Customer Service & Marketing Outreach
2020
Washington State Department of Transportation
Tolling in the SR 99 Tunnel Under Downtown Seattle
Technology
2020
Florida's Turnpike Enterprise (FTE)
SunTrax - Toll Technology Testing Center
Toll Operations, Maintenance & Engineering
2020
E-470 Public Highway Authority
E-470's Proactive Traffic Management Program
2020
WINNER
CATEGORY:
Administration & FinanceNorth Texas Tollway Authority
Strategic Refinancing Plan
The North Texas Tollway Authority (NTTA) was created in 1997 by the State of Texas to help address the transportation needs in the region. With this authority, NTTA issued a significant amount of debt, sometimes in unattractive market conditions to finance and construct essential projects. In evaluating the $9.5B debt portfolio, NTTA developed...
More2020
WINNER
CATEGORY:
Customer Service & Marketing OutreachWashington State Department of Transportation
Tolling in the SR 99 Tunnel Under Downtown Seattle
On November 9, 2019, the Washington State Department of Transportation (WSDOT) began tolling the SR 99 tunnel. WSDOT began tolling to repay $200 million in construction bonds borrowed to build the tunnel, and to fund the ongoing cost of operating and maintaining a safe facility. This funding is part of the $3.3 billion investment to replace the...
More2020
WINNER
CATEGORY:
Social ResponsibilityIllinois Tollway
Recreational Trail Investments
The Illinois Tollway works with local communities, county forest preserve districts, regulatory agencies, and other environmental groups to provide funding to restore and enhance prairies, woodlands, wetlands, and waterways. The investments by the Illinois Tollway's in recreational trails of approximately 1,000 miles of county forest preserve...
More2020
WINNER
CATEGORY:
TechnologyFlorida's Turnpike Enterprise (FTE)
SunTrax - Toll Technology Testing Center
SunTrax is a state-of-the-art facility being developed by Florida's Turnpike Enterprise (FTE) and the Florida Department of Transportation (FDOT) dedicated to the research, development, and testing of tolling and other emerging transportation technologies in safe and controlled environments. Situated on 475 acres centrally located between Tampa...
More2020
WINNER
E-470 Public Highway Authority
E-470's Proactive Traffic Management Program
E-470 to the rescue! On March 13, 2019, the Denver Metro Area experienced an extreme weather event – a bomb cyclone. The storm produced hurricane-strength winds up to 80 miles per hour and more than 13 inches of snowfall in less than 24 hours. These conditions provided motorists and Road Management staff with less than one quarter-mile...
More2020
WINNER
CATEGORY:
Private Sector InnovationHNTB Corporation
Northwest Corridor Express Lanes
Recognized as the No. 1 project on the 2018 Roads & Bridges Top 10 Roads list, the Northwest Corridor (NWC) Express Lanes represents the largest single investment in Georgia’s transportation infrastructure and one of the most transformative projects in state history. Acknowledged as the most innovative and complex express lanes project in...
More2020
WINNER
CATEGORY:
Private Sector InnovationEgis
Egis Exploitation Aquitaine, A63 Motorway, France
Egis, with the support of the Concessionaire Atlandes, has developed an innovative Virtual Reality (VR) Training program to teach and certify safety patrollers to perform incident management for toll bridges, tunnels, and highways while completely eliminating the risk and danger of on-site emergency instruction to trainers and students. In...
MoreView past winners by category
President's Awards Administration & Finance Customer Service & Marketing Outreach Social Responsibility Technology Toll Operations, Maintenance & Engineering Private Sector Inovation
2021 SUBMISSIONS
AWARDS TIMELINE
- Toll Excellence Awards submission opens: February 2021
- Toll Excellence Awards submission deadline: April 2021
- Winners by Category announced: mid-to-late July
- President's Award announced: September 2021 during the 89th Annual Meeting & Exhibition in Anaheim, CA
Both Public and Private Sector Winners are eligible to be selected for the coveted President's Award. For questions about the Awards Program, please contact Wanda Klayman.
Public Sector Members
(Toll Agency/Operator/Non-North American Group Members)
There are five award categories for Public Sector Members.
- Administration & Finance
- Customer Service & Marketing Outreach
- Social Responsibility
- Technology
- Toll Operations, Engineering & Maintenance
Private Sector Members
(Suppliers of products or Consulting Services to the industry)
There is one category for Private Sector Innovation Recognition Award.
Up to three (3) awards will be given to private sector members who submit a project or program that has in some way furthered the mission of IBTTA and the tolling industry. To view a description of this category, please download the Guidelines.
