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Toll Excellence Awards

About

IBTTA’s Toll Excellence Awards recognize the very best projects and programs the international tolling industry has to offer. Each year, we celebrate IBTTA toll agency/operator and private sector members whose creative, innovative and positive programs set a new standard of excellence. By providing wide recognition for a job well done, the Toll Excellence Awards speed up the transmission of new ideas and emerging practices throughout the industry and to the driving public.

The Toll Excellence Award Call for Submissions is posted in the spring of each year. Winners are announced in the summer and awards are presented at the Annual Meeting & Exhibition in the fall of the same year. The winner of the President's Award is kept under wraps until the Annual Meeting. You must be an IBTTA member in good standing to be eligible for consideration.


SUBMISSIONS

AWARDS TIMELINE

  • Toll Excellence Awards Submission Opens: February 13, 2020
  • Toll Excellence Awards Submission Deadline EXTENDED: July 1, 2020
  • Winners Announced: mid-to-late August
  • President's Award Announced: September 2020 during the 88th Annual Meeting in Austin, TX

Categories

Both Public and Private Sector Winners are eligible to be selected for the coveted President's Award. For questions about the Awards Program, please contact Wanda Klayman.

Public Sector Members
(Toll Agency/Operator/Non-North American Group Members)

There are five award categories for Public Sector Members. To see descriptions of each Category, please download the Guidelines.

  • Administration & Finance
  • Customer Service & Marketing Outreach
  • Social Responsibility
  • Technology
  • Toll Operations, Engineering & Maintenance

Download Public Sector Guidelines

The submission period is closed.

Private Sector Members
(Suppliers of products or Consulting Services to the industry)

There is one category for Private Sector Innovation Recognition Award. 

Up to three (3) awards will be given to private sector members who submit a project or program that has in some way furthered the mission of IBTTA and the tolling industry. To view a description of this category, please download the Guidelines.

Download Private Sector Guidelines

The submission period is closed.

Congratulations to our 2019 Winners!

You can read IBTTA’s press release here, to learn more about each winning project.

Administration and Finance 

Customer Service and Marketing Outreach

Social Responsibility

Technology
President's Award

 

Toll Operations, Engineering and Maintenance

Private Sector Innovation 

View Winners by Year

Choose a year to view the winners

President's Award

2019

Pennsylvania Turnpike Commission

CAAR

Administration & Finance

2019

Transurban North America

P3 Innovative Financing of the I-395 Virginia Express Lanes

Customer Service & Marketing Outreach

2019

Tampa Hillsborough Expressway Authority (THEA)

Communication Planning, Outreach and Execution for the Selmon West Extension Project

Social Responsibility

2019

Central Florida Expressway Authority, Florida Department of Transportation – District Five, Florida's Turnpike Enterprise

Wekiva Parkway (State Road 429)

Technology

2019

Pennsylvania Turnpike Commission

CAAR

Toll Operations, Maintenance & Engineering

2019

Illinois Tollway

Customer Relationship Management System

Private Sector Innovation

2019

ETC

Central United States Interoperability Hub (CUSIOP Hub)