About
IBTTA’s Toll Excellence Awards recognize the very best projects and programs the international tolling industry has to offer. Each year, we celebrate IBTTA toll agency/operator and private sector members whose creative, innovative, and positive programs set a new standard of excellence. By providing wide recognition for a job well done, the Toll Excellence Awards speed up the transmission of new ideas and emerging practices throughout the industry and to the driving public.
The Toll Excellence Award Call for Submissions is posted in the spring of each year. Winners are announced in the summer and awards are presented at the Annual Meeting & Exhibition in the fall of the same year. The winner of the President's Award is kept under wraps until the Annual Meeting. You must be an IBTTA member in good standing to be eligible for consideration. For questions about the Toll Excellence Awards Program, please contact Anna Ouellette.
The submission period for 2022 consideration is closed.
category guidelines
Award Categories for Public Sector Members
(Toll Agency/Operator/Non-North American Group Members)
There are six award categories for Public Sector Members.
- Administration & Finance
- Customer Service & Marketing Outreach
- Safety (new in 2022!)
- Social Responsibility
- Technology
- Toll Operations, Engineering & Maintenance
Award Category for Private Sector Members
(Suppliers of products or Consulting Services to the industry)
There is one category for Private Sector Members.
- Private Sector Innovation Recognition Award
Up to three (3) organizations who submit a project or program that has in some way furthered the mission of IBTTA and the tolling industry may be given an award.
Download Private Sector Guidelines
President's Award for Excellence
The President's Award for Excellence is considered the highest honor within the industry and is awarded to the best of all the submissions. Both the Public and Private sector winners are eligible for this award.
Congratulations to the 2021 Winners!
The 2021 Toll Excellence Awards: Projects Revealed session was held during the 89th Annual Meeting & Exhibition in Anaheim, CA on October 11, 2021. If you weren't in Anaheim, enjoy the session!
Choose a year to view the winners
President's Award
2021
Triborough Bridge and Tunnel Authority (MTA Bridges & Tunnels)
Tolls NY Smartphone Application
Administration & Finance
2021
Ohio Turnpike & Infrastructure Commission
Bridging the Gap between Strategy and Execution during the Pandemic and Beyond
Customer Service & Marketing Outreach
2021
Triborough Bridge and Tunnel Authority (MTA Bridges & Tunnels)
Tolls NY Smartphone Application
Social Responsibility
2021
Elizabeth River Crossings OpCo, LLC (ERC)
Connecting Communities
Toll Operations, Maintenance & Engineering
2021
Tampa Hillsborough Expressway Authority (THEA)
Selmon West Extension Design & Construction
Private Sector Innovation
2021
Carma Technology Corporation
DFW TEXpress Automatic Occupancy Verification
View past winners by category
President's Awards Administration & Finance Customer Service & Marketing Outreach Social Responsibility Technology Toll Operations, Maintenance & Engineering Private Sector Innovation