Global Tolling Summit

Visit the world’s first all-electronic toll road in Toronto, Ontario and get an inside look at the operations behind 407 ETR. This technical tour will explore how the highway keeps drivers moving smoothly on and off the road, while showcasing the innovative tools and strategies used to enhance the customer experience.

Attendees will also learn how 407 ETR manages winter operations, and see the wide-wing snow plows that gained attention during one of Toronto’s snowiest seasons on record. Tour highlights include an overview of dynamic driving offers designed to encourage more trips through promotions and discounts, and how 407 ETR is expanding its community investments and strengthening its social license to operate.

Tour participants will leave the hotel at 8:00am and return at approximately 1:00pm.

Hop aboard the IBTTA Express to Montreal following the Pre-Summit Technical Tour. Enjoy a train ride alongside industry friends and colleagues. Attendees will travel in an IBTTA-reserved Business Class train car with complimentary food and beverage service included, excluding alcohol. Transportation to and from the train stations will also be provided. Infants and children under 2 years old may ride free of charge.

Train departs Toronto at 3:23pm; arrives Montreal at 8:25pm. Those who want to join this trip can choose it during the Event registration process.

1.5 CPE - pending NASBA approval

Canada's transportation network spans vast geographies, diverse climates, and multiple levels of government, creating unique opportunities and challenges for infrastructure planning, funding, and operations. This moderated discussion will bring together senior public-sector leaders to explore how federal and provincial agencies collaborate to deliver safe, resilient, and sustainable transportation systems. Topics will include governance and decision-making, evolving infrastructure funding models, major project delivery, resilience to extreme weather and climate impacts, and the role of partnerships and stakeholder engagement in shaping future transportation investments. Attendees will gain insights into how Canada's decentralized approach supports long-term infrastructure development while responding to changing mobility, economic, and environmental demands.

Learning Objectives
- Examine how Canada's federal, provincial, and local governments collaborate to plan, fund, and manage transportation infrastructure.
- Identify strategies for delivering major transportation projects within a decentralized governance framework.
- Evaluate how agencies are incorporating resilience, climate adaptation, and long-term sustainability into infrastructure planning and operations.
- Understand the opportunities and challenges associated with evolving transportation funding models, stakeholder engagement, and intergovernmental coordination.

1.5 PDH

As tolling expands into congestion pricing, road usage charging, mobility payments, and connected transportation services, agencies are increasingly recognizing the limitations of isolated technology solutions. This session explores how organizations are moving beyond fragmented systems to create integrated platforms that connect data, operations, intelligence, and customer experiences. Through real-world case studies, presenters will share lessons learned in consolidating operations, integrating diverse data sources, enabling interoperable payment ecosystems, and building the organizational and technical foundations needed to deliver more efficient, scalable, and future-ready transportation services.

Learning Objectives
- Evaluate the limitations of point-solution technology approaches and identify strategies for creating integrated tolling and mobility ecosystems.
- Assess architectural frameworks for integrating multiple data sources, reporting methods, and operational systems to improve scalability, coverage, and customer experience.
- Examine real-world examples of centralized operations, platform consolidation, and interoperable payment models that support more efficient transportation services.
- Identify organizational, governance, and technology considerations necessary to enable seamless mobility services across tolling, road usage charging, parking, transit, and emerging transportation modes.

1.5 PDH

From AI-powered tolling systems to next-generation road pricing and enforcement technologies, innovation is reshaping the tolling industry worldwide. This session highlights emerging trends, breakthrough projects, and transformative technologies that are changing how agencies plan, operate, and invest in transportation systems. Presenters will share lessons from leading deployments and explore how advances in artificial intelligence, automation, pricing strategies, and digital infrastructure are influencing the future of mobility. Attendees will gain insight into the innovations, market shifts, and strategic decisions driving the next generation of tolling and transportation services.

Learning Objectives
- Identify emerging technologies and market trends that are transforming tolling and mobility systems around the world.
- Examine how artificial intelligence, automation, and digital infrastructure are creating new opportunities for operational efficiency and service delivery.
- Evaluate innovative approaches to road pricing, enforcement, and customer engagement being deployed in different markets.
- Apply lessons learned from pioneering projects and technology deployments to support future planning and investment decisions.

1.5 CPE - pending NASBA approval

As transportation agencies worldwide face declining fuel tax revenues, growing infrastructure needs, and evolving mobility demands, new approaches to transportation funding are gaining momentum. This session explores how tolling, congestion pricing, satellite-based road pricing, and user-pay models are being used to support long-term infrastructure investment and mobility goals. Through examples from North America and Europe, presenters will examine the policy, operational, and financial considerations behind these evolving approaches, including public acceptance, technology deployment, revenue sustainability, and investor confidence. Attendees will gain a global perspective on how transportation agencies are adapting funding strategies to meet future infrastructure and mobility needs.

Learning Objectives
• Examine how congestion pricing, satellite-based road pricing, and other user-pay models are being implemented to address transportation funding challenges.
• Compare international approaches to financing transportation infrastructure while balancing mobility, sustainability, and public policy objectives.
• Assess the factors that influence investor confidence and long-term financial sustainability in variable pricing and tolling programs.
• Identify lessons learned from recent transportation funding initiatives that can inform future policy, pricing, and investment decisions.

1.5 PDH

Transportation agencies and toll operators face an increasingly complex risk environment, from geopolitical and economic uncertainty to infrastructure vulnerabilities, hazardous materials incidents, and evolving funding challenges. This session explores how organizations are identifying, assessing, and managing risks that can impact network performance, financial sustainability, and long-term resilience. Through international case studies and practical examples, presenters will share approaches to infrastructure investment prioritization, risk assessment, incident management, and sustainable funding strategies. Attendees will gain insights into how agencies are strengthening resilience and adapting to a rapidly changing operating environment while maintaining safe, reliable, and efficient transportation networks.

Learning Objectives
- Identify emerging risks that affect transportation infrastructure, operations, financing, and long-term network resilience.
- Examine tools and methodologies used to assess, prioritize, and mitigate infrastructure and operational risks.
- Evaluate strategies for managing disruptions caused by hazardous materials incidents, economic uncertainty, and changing policy environments.
- Apply lessons learned from international case studies to strengthen resilience, support investment decisions, and improve long-term transportation system performance.

1.5 CPE - pending NASBA approval

As artificial intelligence, automation, digital platforms, and advanced analytics become increasingly embedded in transportation operations, agencies must rethink how work gets done and how people contribute to organizational success. This session explores how tolling and transportation organizations are adapting to rapid technological change by evolving workforce skills, organizational structures, and operating models. Through real-world examples, presenters will examine the challenges and opportunities associated with digital transformation, including workforce readiness, change management, data-driven decision-making, and the integration of new technologies into daily operations. Attendees will gain practical insights into preparing both their workforce and their organizations for the future of transportation.

Learning Objectives
• Examine how emerging technologies such as AI, automation, and digital platforms are changing workforce roles and organizational structures within transportation agencies.
• Identify strategies for workforce development, training, and change management that support successful digital transformation.
• Evaluate how data-driven tools and integrated technologies can enhance operational decision-making and organizational effectiveness.
• Apply lessons learned from agencies implementing new technologies to better prepare employees and operations for future industry changes.

1.5 PDH

As the movement of people and goods becomes increasingly interconnected, effective cross-border cooperation is essential to creating safe, efficient, and resilient transportation networks. This session explores how agencies, operators, and governments are working across jurisdictions to improve connectivity through coordinated infrastructure investments, interoperable systems, and collaborative governance models. Through international case studies, presenters will share lessons learned in addressing challenges such as customs and border processes, data sharing, freight mobility, toll interoperability, and stakeholder coordination. Attendees will gain practical insights into the partnerships, policies, and technologies that support seamless cross-border transportation and strengthen regional and international mobility.

Learning Objectives
- Examine how cross-border partnerships and governance structures support the efficient movement of people and goods across international boundaries.
- Identify strategies for improving interoperability, data sharing, and coordination among transportation agencies operating in different jurisdictions.
- Evaluate lessons learned from major cross-border transportation projects, including approaches to customs, freight movement, tolling, and border operations.
- Assess the role of technology, policy alignment, and stakeholder collaboration in creating safer, more connected, and resilient transportation networks.